Client Testimonials

"My experience in dealing with Mr. Krukas was very positive.  He continued to phone me and e-mail me, keeping me informed continually about his dealings with GMAC and my car. I was very happy with the outcome and would highly recommend anyone to contact him.  Along with doing a good job for me, he was very personable and patient.  Do not hesitate to give him a call or e-mail him with any questions that you might have."

-Linda Shane, Rochester, NY

"I had a surprisingly great experience with Mr. Krukas.  I had bought a Land Rover, the major reason being that it is advertised as a very sturdy car.  I did not know that there was such thing as the lemon law.  When I had one problem after an other, I found out through someone leaving their car for repairs about the lemon law and started doing research.  Most firms I contacted told me that the period to take action had expired. Mr. Krukas took my case and not only got us a significant amount of cash but extended the guarantee to 8 years.  He dealt with the issue in a most professional manner and I strongly recommend him."

-Deborah Brenner, Riverdale, NY

"I had a lemon law case against Mercedes and when i turned to this firm my case was handled in a very professional manner. Everything was done in a timely manner as promised. Case did not go even go to Arbitration, it was settled.  I received all the money that i paid out to Mercedes for the year and a half that I had the car. There were no hidden fees that I had to pay out to the attorney. If at any time I could not reach my attorney, my messages were returned right away with a satisfactory answer. If at anytime in the future I would need an attorney who specializes in lemon law, I would go back to this firm. I was very satisfied with the work that was done and the professional manner in which it was handled."

-Svetlana Barskaya, Staten Island, NY

"In November of 2005 I bought a 2006 Toyota Highlander SUV.  In July of 2006 while driving, my wife lost her brakes. Luckily, she pulled over to the curb and coasted until the SUV came to a stop.  Toyota kept it almost two weeks.  After taking it back to Toyota the fourth time, I requested a new vehicle but Toyota refused.  I called Eugene Krukas and he went to work.  He kept me informed all the way to the end.  He got Toyota to take back my 2006 highlander and replaced it with a 2007 highlander with extra features and no extra payment. I also got free extended coverage.  Eugene Krukas is an extremely efficient and reliable professional.  Have vehicle problems? Call Eugene Krukas AND YOU WILL GET THE RESULTS YOU ARE LOOKING FOR."

-Darrel Hunte, Queens Village, NY
 

"He did a fantastic job with my 2005 Dodge Magnum RT.  I had an issue where I had been back to the dealer 5 times for a airbag light that would keep lighting up. It took a few months but Chrysler bought the car back.  The process was seamless and I would not hesitate to use Eugene Krukas again."

-E. Perry, Hollis, NY

"Mr. Krukas did an excellent job resolving our lemon law complaint.  He was very knowledgeable about the laws and procedures and his advice resulted in us getting a settlement as favorable as we would have gotten in arbitration in significantly less time.  He was very accessible throughout the process and always responded to our questions very promptly.  I would
recommend him to others without reservation."

-Brian R., Great Neck, NY

"Mr. Krukas did an outstanding job in resolving my lemon law
case against Chrysler.  My 2005 RT Magnum had multiple transmission failures and Eugene handled the required paperwork and contacts professionally and very quickly.... Chrysler settled prior to going to court.  He made a very frustrating situation very easy.  I would not hesitate to use his services again."

-Jim Stahl, Malverne, NY

"My experience working with Mr. Krukas was positive.  My problems involved my GMAC Envoy.  Mr.Krukas explained my rights under the lemon law. He was very patient with all my questions.  Prior to his involvement my concerns about my car were ignored by GM.  He successfully negotiated a buy back for my vehicle. All this was done in a timely manner.  I would recommend anyone needing help with a motor vehicle company to contact Eugene Krukas. My husband and I were very satisfied with his services."

-Rose C., Staten Island, NY

"I had a great experience with Eugene. He was always accessible by phone or email. He gave valuable advice, and I had a favorable outcome. I would use him again."

-Robert Capurso, Hastings-on-Hudson, NY

"Mr. Krukas did a great job getting my a wife a brand new car.
Audi offered to deduct one lease payment (we don't even lease this car!!).  Then Mr. Krukas got involved and wound up getting us a brand new car.  Thanks Mr. Krukas."

-Leonard Caiazzo, Rockaway Park, NY

"Despite repeated 'check engine light' issues with a new car, I was hesitant to pursue a lemon law settlement or to contact a lawyer.  My finances were limited and I didn't know who to trust.  After getting little guidance from the manufacturer, I contacted Eugene Krukas after seeing a web ad.  He answered my questions clearly and honestly, understood my concerns, and worked within my guidelines.  My problem was resolved with a buy-back offer.  I'm in a new vehicle now, and really appreciate the help provided by Lemon Law.  It was a lot better than trying to negotiate on my own."

-Steve Keeney, Middletown, NY

"Mr. Krukas provided me with excellent service throughout the process of obtaining a settlement through the Magnuson-Moss Warranty Act for repeated problems I experienced with my General Motors vehicle.  He is highly professional and was very responsive to all of my questions.  I would recommend his firm to anyone unfortunate enough to get stuck with a lemon."

-Michael D., Queens, NY

"Mr. Krukas: Your action against the car company was so very successful. You were conscientious and insistent. Thank you so much."

-Herb Needlman, Long Island, NY

"Thank you for working on my case in a diligent and timely manner. The very first time I called just to explain my situation you listened with with an open ear. You were understanding and you believed what I had to say about my unreliable car. You took my problem seriously and coached me as my car continued to break down. With your perseverance you were able to convince General Motors that consumers have rights too. You won my case!!!!  Thank you sir job well done!  I will highly recommend you to my family and friends."

"When I first came in contact with Mr.Krukas at the Lemon Law Firm, regarding my 2007 automobile case, I was amazed at the professionalism & communicative skills via telephone & email between ourselves. I was extremely relaxed and satisfied with Mr.Krukas and the way he went about the entire case in such a speedy manner. Therefore, I would not in anyway hesitate in recommending anyone who needs such legal advice or service. I believe strongly in Mr.Krukas. Make that call now."

-R. Carrion, Brooklyn, NY

"I just want to thank Mr. Krukas for all his help.  I got tired of getting the run around from VW on my 1yr old Jetta.  I had problems from the start with it.  After one year and numerous trips to the dealership, I contacted Mr. Krukas.  Mr. Krukas resolved my car issues within a few months, without me having to go through a lengthy law suit, or any further aggravation. I want to thank him for resolving an issue that I thought would never get resolved."

-Brandi Lanari, Nanuet, NY

"I had a great experience with Mr. Krukas. Thank you so much for taking up my case! Your advice was extremely valuable.

-Niharika Walia, Long Island, NY

"Thank you so much for helping me to obtain the settlement that you did; I was so pleased with the outcome. I appreciate your promptness when handling my emails/phone calls and paperwork. I would happily recommend you to anyone in the same situation."

-Katherine Clingo, Mineola, NY

"I was completely satisfied with the work of Eugene Krukas.  I found him to be extremely professional and knowledgeable.  He took the time to explain all necessary processes to me and was very honest about all possible outcomes.  He was always available and quick to respond.  I would recommend him and and use him again if needed without hesitation."

-Susan McCarthy, Plainview, NY

"Quick and efficient service. Mr. Krukas was always available or returned calls promptly.  He also seems to be very knowledgeable about the subject at hand.  Would use his services again and again and again."

-Errol R, West Hempstead, NY

"Eugene, thank you for your efforts on my case.  I couldn't have been more satisfied with the outcome.  I am relieved I was able to get out my car and into a safe and reliable car with help of your firm!!"

-Anthony Mancuso, Scarsdale, NY

"No words can adequately express our appreciation of and confidence in Mr. Krukas, ESQ.  We were experiencing difficultly in resolving issues with a well-known RV Manufacturer.  Our case began at the dealership level, escalated to the particular state's Attorney General, and then after many dealings with the manufacturer, themselves, we finally found Eugene.  From day one of our initial contact, he was right on task.  Every step of the journey, he was there to answer questions and go forth pursuing a settlement for us.  Although we never met personally, we feel we could have never found a more competent and compassionate attorney."

-Jim & Suzanne Williams, Massena, NY

"My lemon car was a 2007 MINI Cooper.  Mr. Krukas represented me to negotiate a settlement against the MINI Division of BMW North America, LLC.  Mr. Krukas professionally handled the case and got me the settlement within a month.  To the end BMW repurchased my car back. I was very happy working with Mr. Krukas.  He did everything in a timely manner, which is very important to me.  I highly recommend Mr. Krukas to you if you need a lemon car attorney."

-Iris Zhang, Sound Beach, NY

"My experience was great working with Eugene Krukas.  A friend recommended him after hearing about all of my problems with Chrysler.  He was so knowledgeable, professional and prompt with all that he did.  I was very happy with the results.  I would recommend him to everyone.  Thanks again for all of your help, Eugene."

-Erin, Long Island, NY

"After almost 4 years of pain with a 2005 Cadillac STS that I thought I was stuck with, Gene Krukas got me the immediate relief I thought was impossible.  Gene Krukas provided exactly the type of support you hope to get from your attorney.  He provided incredibly fast, efficient, painless assistance in representing me against GM.  I did not qualify for NY lemon law, but Gene found another way to help.  We transacted the entire case via email and fax.  It was incredibly easy.  From my initial call to Gene's office until the time I had a check in my hand not more than 8 weeks elapsed.  GM made several offers and Gene advised me on which would be the best for me.  I can't say enough about Gene's professionalism and expertise in this area.  Also, I dealt exclusively with Gene, not another attorney or a paralegal - only Gene."

-Mitch Alexander, Dix Hills, NY

 
"I am happy to complete this testimonial on behalf of the service I received regarding my problem with Volkswagen Auto Group.  When my car went back to the dealer for the second time I was devastated.  I was facing a $400 dollar monthly payment while the car was continuing to stall out intermittently.  The dealer already had my car for about twenty days, replacing all of the fuel pumps.  When I picked up the car this time I was assured that VW sent a technical rep that assured me the car was repaired with precision and would prove to be mechanically sound.   Within a few days I was pulling out of my work and the car stalled.  I managed to get it running but it was to late to go back to the dealer.  During this whole process I was talking to Mr. Krukas on the phone even though I was not officially a client.  Mr. Krukas coached me through every step of this terrible situation.  He explained the law with clarity,  giving me the information I needed to protect my interest.  At this point Mr. Krukas advise me to seek help from another dealer since things became very unpleasant at the purchasing dealer.   The new dealer kept my car for more than a week and told me that the issue “could not be duplicated” and they sent me on my way.  Again Mr. Krukas communicated what I need to do in the event the car stalled.  After almost a month the car stalled again.  I went back to the dealer and followed the instructions that Mr. Krukas clearly spelled out.  Again my car was in the shop for about a week and the dealer replaced the ignition system and a fuel pressure sensor assuring me the the lead technician was sure that this would resolve the problem.  Ultimately Mr. Krukas resolved my problem by securing a brand new car.  He emailed and called me every step of the way.  He held VW accountable proving his skill as an attorney."
-Stephen Bouchet, Bay Shore, NY


" It was a pleasure dealing with Eugene Krukas in handling the lemon law case for my 2008 Dodge Avenger. I had a frustrating experience dealing with Chrysler and the local dealership; however, when Eugene Krukas became involved the process was resolved expediently and with a very positive outcome. He was extremely familiar with the NY state lemon law and the full process to resolve the situation. I would highly recommend his services."
-Teresa F, Hauppauge, NY


"Eugene Krukas handle my claim with Chrysler Corp LLC. He is the very BEST. You Can Trust Eugene, with whatever he will say. He will do. A HAPPY Client."
-Gene Dworkin, Bayside, NY


"Thank You so very much for helping me to obtain the settlement that you did. I was pleased with the outcome. I appreciate your prompt handling of my e-mail phone aand paperwork. I would recommend him and use him again if needed with hesitation."
-John Dorato, Staten Island, NY


" I contacted Eugene for my Lemon Law case with Chrysler/Jeep. The whole process was so easy, the documents and paper work all was done via email or US Mail. Eugene took the time to explain everything and answered any and ALL of my questions and concerns. My 2010 Jeep Liberty Limited had major transmission problems. Eugene reviewed my case and represented me in my case with Chrysler. My case was settled in a few months time and resulted in Chrysler buying back my Jeep. I would recommend Eugene to represent you in a Lemon Law lawsuit. Thanks Eugene for the great job in representing my in my Lemon Law lawsuit with Chrysler."
-Joseph P. Vella, N. Babylon, NY


"We purchased a brand new Hyundai Veracruz and two minutes from the dealer's lot it had engine light on. After five visits to the service center we called Mr. Krukas. He assured us the car will be replaced. He put three month of of almost daily calls to very uncooperative manufacturer. Thanks to him we now drive a safe and reliable car. Thank you for your time and help."
-Alex Bayevskiy, Brooklyn, NY


" I am an attorney and I was fighting with Jaguar for months. I decided to have Mr. Krukas take this matter over for me. In a short period of time he was able to resolve this matter favorably. Thank you Gene!"
-Richard T. Harris, Rego Park, NY


" Dear Gene, Thank you for going to bat against GM and getting our 2008 Saturn Vue XR bought back off lease. Your advice was as sound as your integrity and ethics. You could have advised us to settle and made more money but you honored our wishes to have the car bought back. From the very first phone call I knew I had picked the right man for the job. You answered your phone, checked your emails and responded as fast as humanly possible, even late at night! You made sure we stayed on track, went back and each prediction we right. You even knew that the information both the Better Business Bureau and New York State Attorney General's office had provided was incorrect and you were proven absolutely right. You structured the argument carefully and accurately and in the end, GM realized we were in the right and did the right thing. Thank you again, Michael Rubin."
-Michael Rubin, Plainview, NY


"So i bought a Jeep wrangler in Feb of 09. 3 months after i got it, it started leaking every time it would rain water would get into the truck. Wasn't to happy so brought it back to the dealer. Well after 7 times and still not fixed i was fed up so i searched for lemon law attorneys on the web and Eugene's name was the first to come up and im glad i called him. Right from the start i had a great feeling. I told him the problem and he told me right away that he would be able to help and sure enough exactly 3 months to the day my truck is gone(miss the truck but not the problems) and i received a full payout from Chrysler. Eugene and i spoke back and forth through email and the phone. Just wanted to say thanks Eugene i cant believe how stress free the process was. Eugene knows his stuff and if you are having car trouble he is definitely the man to talk to. To be honest even if this ever happens again where i have to lemon my car it wont stress me out one bit because i know just to call Eugene and he will take care of it."
-James Baxter, Long Island, NY


" I had been trying to deal with the service center for my 2007 Nissan with mixed results. After having the car in the dealers shop numerous times with the same steering issue not being addressed adequately I reached out to Mr.Krukas. My stress level went to near zero after speaking with him.I can not thank him enough for the speedy response to any questions I had as well as the timely and positive resolution to the situation in my favor."
-Joe Liselli, Islip Terrace, NY


"Thank you, thank you, thank you, for making this process much easier to deal with. I know this was a unique one for you but thank you for always being available and getting back to me right away. After all the stuff I went through with my 2008 Trailblazer and Altanlic Chevrolet,in Bayshore and their incompetient service department {Management} you made good things happen. Thank You, Diana AAA+++++"
-Diana Carbone, Massapequa Park, NY


" We got involved with a 2007 Nissan Armada which came defective from the manufacture, fortunely for us we heard Mr. Krukas from a gentleman in the bank. Mr. Krukas won us monetary compensation for our car. I was very happy for his professionalism. Always returned our calls in a timely manner and answered our questions. Still today i call him with questions with our other vehicle and helps. I would highly recommend Mr. Krukas for any legal problems that you are having with your vehicle."
-Mr. & Mrs. Ortiz, Valley Stream, NY


" From day one, Mr Krukus presented us with a positive outlook on our case with Saturn Corp. Within a month, we were presented with satisfactory outcome to our case. Kudos to Gene Krukas"
-Ronald LaMarque, Hudson Falls, NY 


"Eugene, Once again thank you for your investigation in my lemon law claim with GM. There were times when I thought my claim would end without positive results, however, your attention to detail, and perseverance resulted in settling my claim. I would highly recommend you and your services."
-Joseph Schiano, Middle Village, NY


"My Chrysler 300C was a real lemon from the start. I contacted Mr. Krukas and he was very proactive in resolving my issues with Chrysler. As the process was nearing completion, Chrysler filed for bankruptcy and this suit had to be re-filed and the process re-started from the beginning. Mr. Krukas was always available for my questions and really stayed on top of the case. He was able to resolve the case completely to my satisfaction and I would certainly recommend his services to other potential clients."
-Martin Wolmark, Suffern, NY


" Mr. Krukas was very pleasant to deal with with my case against GM. He kept me informed every step along the way in getting me a cash settlement with GM. I had not known of the Lemon Law in reality, i had heard of it but had no idea of how it worked. Thanks to Eugene i am very pleased with my settlement and would recommend him to anyone falling under this circumstance. I would most certainly deal with him again if the need ever rises again. Again, he was very pleasant to deal with."
-Donald Tremper, Sidney, NY


"Out of sheer frustration I did a web search and came upon Mr. Krukas' site. From that moment on I found Mr. Krukas helpful, courteous, patient, understanding and knowledgable. Following Mr. Krukas' direction and guidance we were able to come to a fair resolution with the manufacturer."
-Mark Nathan, Syosset, NY


"After nearly a year of stressful battling with my Land Rover Dealer to take back my 100K 2008 Range Rover Supercharged LEMON, I decided to contact Eugene Krukas. Within 30 days, the manufacturer agreed to give me a full refund, and Eugene made sure I got every single penny. He kept me informed throughout the entire process. I couldn't be happier!!!"
-Aeen Avini, Forest Hills, NY


" I purchased a SRX from Cadillac and after two months the car would not start, several attempts were made to resolve the issue to no avail. Eugene Krukas steeped in and I had my money refunded in less than a month. All paper work was done via fax and in a timely fashion.High regards to Mr. Krukas"
-Scott Anderson, Weehawken, NJ


"Eugene krukas was very professional got right to the point about my case and got me a nice settlement on my mazda truck. It gave me a alot of problems but now the truck runs good and got some money out of it. I would recommend his law firm to anyone with lemon law problems. thanks again eugene."
-Dom Florio, Lindenhurst, NY


"Mr.Krukas handled my Lemon Law claim for my 2008 Saturn. quickly and professionally. I was pleased to have him represent me and would highly recommend Eugene to anyone. Thank you for a successful outcome."
-Carlos Vasconez, Yonkers, NY


"My lemon car was a 2008 Hyundai sonata. Eugene did a great job getting me a new car. He was always accessibe by phone or email. I would use him again. I would recommend Eugene to anyone that needs a lemon car firm."
-Thomas Jeffers Schenectady, NY


"In December of 08 I contacted Mr. Krukas seeking info for my 07 GMC Acadia. My car would leak water inside when it rained. He gave me the lowdown on my rights as a consumer which led to GMC repurchasing my vehicle in March of 09 under the N.Y.Lemon Law. Mr. Krukas was right on point with his assessment. I highly recommend him 100%."
-Luis Hernandez, Brooklyn, NY


"I initially contacted Mr. Krukas after months of frustration pertaining to my 2009 VW Tiguan that had been in and out of service 11 times in less than 18 months.  His firm evaluated my case and provided me with sound advice in how I could proceed.  His expertise proved extremely valuable in my dealings with various VW Service Managers, dealers, and VW Customer Service.  Mr. Krukas was extremely patient and helpful during the nearly 2 months it took to finish the service process before he was able to file a lemon claim.  In the end, I was extremely satisfied with the advice, service and outcome I received from Mr. Krukas and his firm.  I would turn to Mr. Krukas again should I be faced with another Lemon issue and highly recommend him to anyone experiencing possible lemon issues with their automobile.
-Jason, New York, NY


"I had a wonderful experience working with Mr. Krukas on my recent lemon law complaint.  Every time I phoned the office my call was answered.  The response was very quick, and he settled my case within a few weeks with a complete refund of EVERY dollar I had spent on my vehicle.  I would recommend Mr. Krukas to any friend or family member in a similar situation; he did an amazing job for me!"
-Mary D'Angelo, Ontario, NY


"I leased one of the best known and most popular convertibles of our time (the make is not important); the problem was whenever it rained the roof leaked unbelievably.  I took it to the dealer seven times - No Luck!  I was in Law Enforcement for thirty-six years and consequentially met and worked with a great number of lawyers.  None however, in my opinion were equal to Mr. Krukas.  He is very personable, yet extremely professional and dependable; he never fails to return your calls and above all knows the law.  Everything that Mr. Krukas predicted came true.  He informed me that because of the company involved the case would probably be settled without going to court or arbitration.  Sure enough they took the car back and gave me an agreed upon settlement. "
-H. J. P., Oyster Bay, NY

"I took delivery of the new replacement car today, thanks to the advise and support I received from Eugene Krukas. I first contacted Mr. Krukas about 6 months ago, after my first repair. While my car was not eligible for a warranty replacement at that point, Mr. Krukas explained the law and walked me through the process, necessary documentation, what to watch for and next steps. Mr. Krukas kept in touch during this time - the communication was very clear and his replies came virtually instantaneously, even on weekends. After the third significant repair and over 30 days in the shop, the car became eligible for a replacement at which point Mr Krukas explained my options, we formalized the engagement and Mr. Krukas proceeded with the case. He received an offer from the manufacturer in less than a week and subsequently negotiated a better deal for a replacement vehicle, saving us just under $1,500 - we could not be happier! I highly recommend his services and would like to thank him one more time for his help, time and dedication."
Roman D., Cold Spring, NY 

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